RETURN & REFUND POLICY
 

General Policy
 

Because all products are custom-made and printed on-demand specifically for you, we do not accept returns or exchanges for non-defective items. This includes:

Change of mind

Incorrect size ordered

Incorrect color ordered

Items that do not match personal preference

Please carefully review your order details, including size, color, and design, before completing your purchase.
 

Defective or Damaged Products
 

If you receive a product that is defective, damaged, or printed incorrectly, we will gladly provide a replacement or refund. This includes:

Products with printing errors

Products damaged during production

Products damaged during shipping

Products with poor print quality
 

How to Report an Issue
 

To report a defective or damaged product:

Contact us within 30 days of receiving your product

Provide your order number

Include clear photos showing the defect or damage

Describe the issue in detail

Important: Photo evidence is required to process claims. You do not need to return the defective product.
 

Resolution Process
 

Once we receive your claim with photo evidence:

Our team will review your claim

If approved, we will offer either a free replacement or a full refund

Replacements will be produced and shipped as quickly as possible

Refunds will be processed within 5-7 business days and issued to your original payment method
 

What Is Not Covered
 

We cannot offer replacements or refunds for:

Minor print placement variations (within 0.5 inches)

Color variations due to different monitor/screen settings

Customer errors in design files, placement, or product specifications

Packages refused by the recipient or returned due to incorrect address provided by customer
 

Delays in shipping or delivery